Shipping policy
Terms of Shipping
We provide free tracked shipping to USA. The tracking number is sent to you by email right after the shipment.
We have warehouses in several international regions (Netherlands, USA, China, Turkey, etc.).
Currently, we just ship within the United States.
Shipping Method :
Orders are shipped using USPS.
- Handling time: 1-3 days (MONDAY – FRIDAY)
- Transit time: 4-6 days (MONDAY – FRIDAY)
Order Cut-Off Times:
Orders must be placed before 12:00 PM CEST. Orders placed after 12:00 PM CEST will ship the following business day.
Shipping rates are:
We provide free standard shipping in the USA.
Shipping Status:
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.
Order changes:
Please contact us immediately with any changes to your order within 24 hours of receiving your order confirmation email.
Item not received:
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. Kindly contact the carrier and provide them your order tracking number so they help locate your delivery. Alternatively, kindly email us at contact@my-little-sunshine.com and we'll be happy to chase it up for you.
Order tracking
Once your order is confirmed, you will receive a shipping confirmation email, as well as a number and a link to track your package.
You can check the status of the delivery at any time on the "Track My Order" page by entering your order number and email address.
Order not received
If you have not received your order, you can contact us by email at: contact@my-little-sunshine.com: our after-sales team will take care of you.
To learn more about the process in case of non-receipt of your order, you can find more details on our Returns & Refunds Policy page.
Customer Support: